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Senior Partner Support Representative

Req ID:  83972

Maxeon Solar Technologies is a global leader in solar innovation. Built from 35 years of boundary-pushing solar innovation, Maxeon designs, manufactures, and sells industry-leading SunPower branded solar products. Maxeon is Powering Positive Change TM every day with a brilliant, passionate and driven team of more than 5,000 people globally. We hold ourselves to a higher standard, striving for the highest integrity, safety, and quality. We thrive together as a global team, embracing our diverse backgrounds to make a positive impact on the world. 

 

Join us in POWERING POSITIVE CHANGE™

 

 

Essential Duties and Responsibilities:

  • Overall support to Sales Managers on order management working with cross-functional teams for order fulfillment and ensure Process adherence in relation to SOX rules and Internal company processes related to Order to Cash
  • Opportunity management in SalesForce
  • Prepare sales quotations any documentation as requested by sales management
  • Receive and qualify customer POs, Check POs against allocation, and book customer orders into the ERP system (Oracle)
  • Communicate customer requirements to sales operations for allocation and availability of products
  • Send Sales Order confirmation to the customers within specified time scales
  • Update existing sales orders as required.
  • Submit weekly reports on all the orders due to be shipped the following week etc.
  • Customer RMA handling including assigning RMA no’s from the ERP system, entering RMA's in the ERP system, flag all the open RMA's, and get them closed in a timely manner
  • Support shipping/logistics department for on-time delivery e.g. print packing lists and forward to freight forwarders prior to the shipment, collect all the signed shipping documents and save them on the server prior to the invoicing
  • Invoicing: ship product and send invoices to the customer within specified time scales
  • Archive all the documents per SOX requirements
  • Respond to all inbound calls from customers on the status of orders and shipments
  • Sales Analysis and reports generation by extracting data from the ERP system (Oracle) and export into Excel format
  • UAT participation on company projects/initiatives
  • Adhoc tasks as assigned by supervisor/manager

 

Related Experience and Educational Requirements:

  • Candidate must possess at least a Bachelor's/College Degree in any field
  • Required skill(s): Fluency in English, Order Management, Supply Chain, Customer Service, Good Organization skills, Process Oriented,
  • Preferred skill(s): Understanding in International Trade Terms (INCOTERMS), Letter of Credit, Excellent Communication Skills, Computer Proficient, Logistics,  Experience in Project management
  • Required language(s): English
  • Preferably 1-4 Yrs Experienced Employees specializing in Order Management, Sales Support, Logistics or BPO Industry.
  • Proficient with MS Office Applications esp. Excel, Powerpoint, and Outlook.
    Knowledgeable with Office Software such as ERP, MRP, and CRM.
  • Superior written and oral communication and collaboration skills, and can deal with executives and business leaders
  • Excellent listening and comprehension skills for complex issues
  • Process-oriented and trainable
  • Demonstrated ability to effectively multi-task technical issues and maintain a high level of organization and process discipline
  • Demonstrated an ability to take initiative and be proactive
  • Possess leadership skills, self-starter
  • Flexible to changes and be able to adapt quickly
  • Organized and very keen on details
  • Applicants must be willing to work in Laguna Technopark, Binan Laguna
  • Applicants must be willing to work on a night shift schedule, 3pm~12midnight/4pm~1am  Phil. Time, following Central European Shift

 

 

Equal Employment Opportunity

The Company is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by national, federal, state or local laws, ordinances, or regulations. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

 

​At Maxeon Solar Technologies, we believe records are made to be broken.

Join our dynamic team where we:

  • Push the Boundaries
  • Hold Ourselves to a Higher       Standard
  • Thrive Together

 

 

 

 

 


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